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TCSC RE-OPENING

5/24/2020

New Members

We are open to new members and we are excited to restart your fitness journey. Please visit our "First Timers" Page for more information. We can do our consultations with a Zoom call if necessary!

*UPDATED MAY 31st, 2020*

In addition to the original letter drafted below, we will be adding to the list of Recently Asked Questions (RAQs) - and their answers - below:

RAQ - What is the Gym Schedule? Anything new this week compared to last?

Be in tune with an online version as we are making additions/changes week-to-week:

RAQ - Can I Double Dip?

You can "Double Dip"… but please do not “Double Reserve”. Please only reserve one class or open gym slot per day. We want our members to all have a fair shot at getting at least 1 workout in.
- Example 1 – you reserve and attend 12pm CF60 Class and there’s space available in Open Gym (according to ZenPlanner), you’re welcome to stay.
- Example 2 – you reserve and attend 6am CF60 Class and you want to come back and do the 4:15pm LF30 Class. Don’t reserve it, but if you notice around 3:45pm there is still space left, you’re welcome to come back for your 2nd workout.

RAQ - Are kids allowed at the gym like they were before?

For now – you can bring your kid(s) with you to the gym if they can adhere to our social distance and sanitation policies to the same standard as adults can. Please use good judgement - we prefer to avoid having any awkward conversations.

RAQ - I have a friend that wants to try the gym – are you accepting new members?

Yes. Now that our schedule is essentially back to 100%, we do need to continually focus on growing our membership and delivering an awesome fitness product to veterans and newbies. Your friend can try a free class (direct link). If they do not have previous CrossFit experience, they need to start with one of our “Starter Packs”. They can also book a free consult with Kent and he will take care of the rest.

RAQ - Are you guys still offering personal training?

Yes. Coach Kent, Coach Carlee and Coach Sean are available. Fill out a form HERE if you are interested!

RAQ - ZenPlanner Last Minute Cancellations?

We are working out the kinks with our reservation system/policies. It has been pretty good so far. If you happen to be on a wait-list for a class, you will receive an email if someone pulls out and you snag their spot. Cancellations are locked out 1-hour prior to class starting. Out of respect for your fellow members, please cancel your reservations as far in advance as possible.

RAQ - ZenPlanner No-Shows?

Our membership is a good bunch, and this has yet to be a problem. It is common practice for gyms to charge a fee for no-shows or last second cancellations. This isn’t a system to generate revenue, but it is just a deterrent. We would like to avoid implementing that, so please keep up the good work!

ORIGINAL LETTER - SENT MAY 17th, 2020:

Hello TCSC Membership!

We are excited to announce we will be offering “in-person” classes again! We are slowly going to implement our classes and work towards resuming our full schedule from pre-COVID-19 – while continuing to offer Virtual Workouts as long as there is a demand/need for it.

We are closely following all guidelines for operations and posted signage from the Government of BC and the Interior Heath Region.

Moving forward, how we will keep you safe:

We will remain offering both in-person and virtual sessions. If you are ready to come back to the gym, we have that option available to you but will continue to offer virtual sessions for anyone who would like to continue with that.
We will continuously clean and disinfect frequently touched objects like workstations, keyboards, doorknobs, check-in area, and equipment.
A staff member will manually check you in so there is not a communal keyboard being used at the kiosk.
Each member will have a zone of the gym where they will work out of. We will have the floor marked for a general area for each person.
At the end of each session, all equipment must be disinfected thoroughly.
Classes will be capped at 12 persons to spread out within our 3000 sq ft.
We will aim our sessions to end a few minutes early to sanitize and allow the members to leave the facility before the next group of members enter.

New Policies

All classes (including Open Gym) need to be reserved through ZenPlanner. Please only reserve one class/slot per day.
Any symptoms – do not come to the gym.
Arrivals – come in the front door and sanitize or wash your hands prior to entering the gym.
Leaving – go out the back door.
All persons must do their best to maintain a 6-foot distance from other members and staff.
Respect the clock – please arrive inside the gym no earlier than 5 minutes before the start of your class time and leave as soon as you can after the class has finished and cleanup is done.
No chalk buckets – if you want to bring your own, that is fine. Please use an appropriate bag or container and clean up any spills/handprints.
No rope climbs – obviously a difficult surface to sanitize.
Keyboards, computers and iPads are to be touched by staff-only.

Membership

If you are a Virtual Member, we will continue to offer that options for as long as there is a demand/need for it.
If you are returning to the gym, please return the equipment you borrowed from us as soon as possible and prior to participating in a class or in Open Gym. Please confirm with Kent when that equipment has been returned so he can mark it on the sheet.

Schedule

Be in tune with an online version as we are making additions/changes week-to-week:

New Members

We are open to new members and we are excited to restart your fitness journey. Please visit our "First Timers" Page for more information. We can do our consultations with a Zoom call if necessary!

We also want to remind you of how important your health is. Watching this pandemic over the past 2 months clearly shows how lung health, proper diet and overall fitness plays a huge role in staying healthy.

Please email if you have any questions!

--
Kent Aitchison, Owner
Carlee Aitchison, Owner
Tournament Capital Strength & Conditioning, Inc.
info@tcstrength.com

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